What a change costs
After go-live the process keeps changing: a new customer wants the container number on the delivery note, a new quotation form, another approval step. If each change needs a partner's quote, that fee and that wait come back every time the process changes.
- ERP
- A new field or a changed print layout goes to the partner or a trained administrator, and the partner bills it by the hour or from a support plan. In Dynamics 365 Business Central, a new field is a developer's job. Source: Microsoft Learn: Business Central table extensions
- Lotics
- You say what to change; your AI changes the tables, apps and templates, and you check them. No quote to wait for, and no code to carry through upgrades.

