Control shipments from contract to customs clearance

Automate shipment tracking, trade document processing, and customs clearance updates in one system. Built around your trade workflow. Go live in days.

Shipments
Lotics AI
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Trusted by operations teams

Phuoc Tran

"Every morning I had to scroll through dozens of Zalo groups then cross-check spreadsheets to figure out where things stood. Now I open Lotics and see everything: who's doing what, what's stuck. A lot less back and forth."

Phuoc Tran
Director, Conta Vietnam

Contracts, L/C, shipments by lifecycle stage

Contracts, L/C, booking, transit status, and customs clearance live in one system. No more searching through email or spreadsheets.

Extract invoices, auto-fill export document sets

AI reads invoices, packing lists, and C/O, cross-checks L/C terms, then fills import-export document sets.

Ask AI which shipments are customs-blocked

Staff ask AI for shipment status and missing documents. Managers get instant answers from real-time data.

Workflows run while teams handle exceptions

New contract intake

New contracts auto-create shipments, list required documents, and assign owners immediately.

L/C opening reminders

10 days before ETD, if L/C is not yet opened, the system reminds the finance team. No missed payment deadlines.

Carrier booking confirmation

When L/C is opened, the system sends a booking request. Carrier confirms and status updates instantly.

Transit tracking and ETA updates

Container on board triggers In Transit status. ETA changes notify the delivery team automatically.

Customs clearance and results

When declarations are approved, status moves to Customs and the warehouse is notified.

End-of-period reporting

On the 1st of each month, shipments, revenue, and costs are compiled and emailed to management.

Keep shipments documents and customs aligned

Emails in, data auto-filled into the system

AI reads commercial invoices, packing lists, and B/Ls from email, fills in quantities, weights, and HS codes. No more opening each file to copy-paste.

Connect customs, carriers, and accounting

Sync with customs platforms, carrier systems, and accounting software. Customs clearance status updates automatically.

Always up to date

Changes are visible to everyone instantly. No version confusion.

Mobile access

Approve, review, and update progress from your phone.

Control who sees what

Set view and edit permissions by team or customer.

Full change history

Track every change and see who made it and when.

Pricing based on results

A fixed monthly fee based on the value we deliver. We assess your operations, estimate the time saved and costs reduced, and set your fee as a percentage of that. You always keep more than you pay.

First month free. Run your operations on Lotics for a full month before you pay anything. No risk to get started.

All features included. No tiers, no add-ons, no per-seat pricing.

Full onboarding included. We set up your workflows, import your data, and train your team. No setup fees.

Free consultation. No commitment.

Frequently asked questions

Each shipment has its own document checklist showing what is complete and what is missing. The system sends reminders before deadlines.

Yes. All communications, documents, and notes are stored in each shipment record. New hires can read the history and know exactly where things stand.

AI cross-checks quantities between invoices, packing lists, and declarations. Discrepancies are flagged before filing.

Yes. Integration with customs platforms updates declaration status automatically. No need to call your customs broker.

Compliance, finance, and delivery teams see the same shipment record. Each sees their tasks. Changes update instantly.

Log customs fees, freight, storage, and inspection costs per shipment. Approve in the system, reconcile at month-end.

Excel stores data. Lotics links documents to shipments, sends deadline reminders, checks for errors, and controls access by role.

Lotics is more flexible. You design your own workflows, fields, and automations. Not locked into rigid software defaults.

Yes. Create declaration templates. When documents are complete, the system fills in data from the shipment and generates the filing.

Yes. Integrated with e-invoice providers and connects with accounting software like MISA and Fast.

Data is stored on cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups.

Yes. iOS and Android. Check shipment status, get notifications, and approve requests on the go.

Yes. Lotics supports spreadsheet import. Our team helps with data conversion during onboarding.

Typically 1-2 weeks. Week 1: set up data tables, document templates, import data. Week 2: train staff, run live shipments.

You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.

Yes. Share a form link with partners. They fill in info and data flows into the shipment. No login required.

Role-based access control. Staff see only their shipments. Managers see everything. Fully configurable.

Yes. Export any data table to Excel with all columns and current filters.

See Lotics on your shipments

Get a walkthrough using your actual documents and trade processes.