File customs declarations with AI

Track declarations, handle dossiers, and automate HS lookups. Each dossier takes minutes to review, not hours of manual cross-checking.

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Elevate your business

Declaration data updates itself

Declarations and supporting docs from email and VNACCS update your records automatically — no manual entry.

Filing dossiers built by AI

AI reads invoices and packing lists, cross-checks HS codes, and builds dossiers before filing.

Connected to VNACCS portal

Browser extension captures channel results from VNACCS and fills eTax invoice forms.

Errors found before filing

Automatically flag missing C/O, HS code mismatches, and overdue clearance deadlines.

Ask about any declaration

Ask about overdue filings, estimated duties, or channel assignments and get reports from live data.

Automated workflows

Receive client documents

Documents from email automatically create new declarations with HS-based document checklists.

Prepare the declaration

AI suggests HS codes and estimates duties. Staff review and finalize.

Submit to VNACCS

File electronic declarations, receive channel assignments, and track supplementary requests.

Handle physical inspection

Schedule inspections, record results, and store reports linked to the declaration.

Pay duties and reconcile

Calculate final duties, generate payment orders, and track bank transfers.

Deliver results to clients

Send clearance notices and completed documents to clients and forwarders.

How to get started

1

Tell us how you operate

One call. We set up your data, documents, and workflows the same day. Your existing data moves in with you.

2

Your team starts using it

No training needed. AI processes documents, updates data, and flags what needs attention. Manual work drops from day one.

3

It gets better every week

New automations, document types, and integrations added as your operations grow. We handle all the setup.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

Free

Your workspace, free forever

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  • Complete system of record
  • Use your own AI (ChatGPT, Gemini etc.)
  • Unlimited users
  • 100 credits + 500 bonus on signup

Pro

$68/month

Built-in AI for operations

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  • Use Lotics AI
  • Document processing
  • AI-powered automation
  • 5,000 credits

Business

$255/month

Advanced AI, more capacity

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  • Everything in Pro
  • Premium AI models
  • 25,000 credits
  • Priority support

Enterprise

Custom

Dedicated deployment, unlimited

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  • Custom AI
  • Unlimited credits
  • Dedicated support
  • Custom integrations
  • Each AI action (processing documents, generating reports, answering questions) uses credits.
  • Simple actions use fewer credits, complex actions use more.
  • When credits run out, buy more at $0.02/credit. No service interruption.
Frequently asked questions

AI extracts data from invoices and packing lists, suggests HS codes from filing history. Staff confirm instead of typing manually.

Manual copying across multiple files causes discrepancies. Lotics uses the same data source for all documents, so invoice, PL, and declaration always match.

Lotics connects to VNACCS and receives channel assignments automatically. Status appears on the tracking board in real time.

All communications, notes, and attachments are saved per declaration. New hires read the processing history and immediately understand where things stand.

Yes. Usage-based pricing with no minimum volume. Small teams can start immediately without complex setup.

The system identifies HS codes requiring permits and adds them to the checklist: quarantine certs, quality certs, import licenses.

AI checks filing history and current tariff schedules. Staff confirm or adjust before submission. Accuracy improves with use.

Yes. AI reads client emails, extracts invoices and packing lists, and fills declaration records. No manual copy-pasting.

Clients track progress on the Lotics portal. The system sends clearance notifications automatically. Your team focuses on customs work.

Stored long-term per regulations. Quick search available for post-clearance audits and reconciliation.

Lotics connects with VNACCS, ECUS, email, eTax, and Zalo OA. Data syncs automatically.

Yes. Lotics supports spreadsheet import. Our team helps with data conversion and import during onboarding.

Typically 1-2 weeks. Week 1: set up data tables, document templates, import existing data. Week 2: train staff and run real declarations.

Yes. Integrated with eTax and e-invoice providers. Duty and fee data syncs automatically.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

30-minute demo on your actual process. No commitment.

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