File customs declarations with AI

Track declarations, handle dossiers, and automate HS lookups. Each dossier takes minutes to review, not hours of manual cross-checking.

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Elevate your business

Declaration data updates itself

Declarations and supporting docs from email and VNACCS update your records automatically — no manual entry.

Filing dossiers built by AI

AI reads invoices and packing lists, cross-checks HS codes, and builds dossiers before filing.

Connected to VNACCS portal

Browser extension captures channel results from VNACCS and fills eTax invoice forms.

Errors found before filing

Automatically flag missing C/O, HS code mismatches, and overdue clearance deadlines.

Ask about any declaration

Ask about overdue filings, estimated duties, or channel assignments and get reports from live data.

Automated workflows

Receive client documents

Documents from email automatically create new declarations with HS-based document checklists.

Prepare the declaration

AI suggests HS codes and estimates duties. Staff review and finalize.

Submit to VNACCS

File electronic declarations, receive channel assignments, and track supplementary requests.

Handle physical inspection

Schedule inspections, record results, and store reports linked to the declaration.

Pay duties and reconcile

Calculate final duties, generate payment orders, and track bank transfers.

Deliver results to clients

Send clearance notices and completed documents to clients and forwarders.

Your onboarding with Lotics

You never set it up yourself. We build the system around your operation and keep improving it as your business changes.

  1. 01.

    Operations Audit

    We learn how your business actually operates and pick the manual work that should be automated first.

  2. 02.

    System Build & Integration

    We build the system to match your process and bring in your existing data and documents, so nothing has to be re-entered.

  3. 03.

    Go-live & Handover

    Your team starts using the system on real work while we train them and refine it until it runs smoothly.

  4. 04.

    Continuous Improvement

    We stay on after launch with ongoing support, watching how the system is used and improving it as your business changes.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

$0

Your workspace, free forever

Get started
  • 1 process
  • 100 AI credits / month · bring your own AI
  • Up to 3 users
  • Build it yourself, with documentation

Pro

$17/month

Lotics AI for daily work

Get started
  • 1 process
  • 1,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 2 days

Team

$68/month

For active operations teams

Get started
  • 1 department / 5 processes
  • 5,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Same-day response

Business

$255/month

Lotics as your active partner

Get started
  • Unlimited processes
  • 25,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 4 hours
  • AI automatically analyzes and optimizes your system, detecting workflow bottlenecks. (Included · no credits)

Enterprise

Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.

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  • A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
  • Pro: ~33 sessions/month. Team: ~167. Business: ~833.
  • Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Frequently asked questions

AI extracts data from invoices and packing lists, suggests HS codes from filing history. Staff confirm instead of typing manually.

Manual copying across multiple files causes discrepancies. Lotics uses the same data source for all documents, so invoice, PL, and declaration always match.

Lotics connects to VNACCS and receives channel assignments automatically. Status appears on the tracking board in real time.

All communications, notes, and attachments are saved per declaration. New hires read the processing history and immediately understand where things stand.

Yes. Usage-based pricing with no minimum volume. Small teams can start immediately without complex setup.

The system identifies HS codes requiring permits and adds them to the checklist: quarantine certs, quality certs, import licenses.

AI checks filing history and current tariff schedules. Staff confirm or adjust before submission. Accuracy improves with use.

Yes. AI reads client emails, extracts invoices and packing lists, and fills declaration records. No manual copy-pasting.

Clients track progress on the Lotics portal. The system sends clearance notifications automatically. Your team focuses on customs work.

Stored long-term per regulations. Quick search available for post-clearance audits and reconciliation.

Lotics connects with VNACCS, ECUS, email, eTax, and Zalo OA. Data syncs automatically.

Yes. Lotics supports spreadsheet import. Our team helps with data conversion and import during onboarding.

Typically 1-2 weeks. Week 1: set up data tables, document templates, import existing data. Week 2: train staff and run real declarations.

Yes. Integrated with eTax and e-invoice providers. Duty and fee data syncs automatically.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

Start free, upgrade when you need more.

Get Started Free
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