Clear shipments faster with fewer errors

Automate declaration tracking, clearance document processing, and duty reconciliation in one system. Built around your customs workflow. Go live in days.

Declarations
Lotics AI
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Trusted by operations teams

Phuoc Tran

"Every morning I had to scroll through dozens of Zalo groups then cross-check spreadsheets to figure out where things stood. Now I open Lotics and see everything: who's doing what, what's stuck. A lot less back and forth."

Phuoc Tran
Director, Conta Vietnam

Customs declarations with full lifecycle visibility

Every declaration from intake to clearance lives on the same board. Your team and AI work from the same data.

Auto-match invoices, C/O, and declarations

AI reads invoices, packing lists, and C/O, cross-checks declarations by HS code, then fills customs clearance dossiers.

Ask AI to flag blocked declarations

Staff ask AI which declarations are missing documents. Managers ask monthly revenue. Answers come from live data instantly.

Workflows run while teams handle exceptions

Receive client documents

Documents from email automatically create new declarations with HS-based document checklists.

Prepare the declaration

AI suggests HS codes and estimates duties. Staff review and finalize.

Submit to VNACCS

File electronic declarations, receive channel assignments, and track supplementary requests.

Handle physical inspection

Schedule inspections, record results, and store reports linked to the declaration.

Pay duties and reconcile

Calculate final duties, generate payment orders, and track bank transfers.

Deliver results to clients

Send clearance notices and completed documents to clients and forwarders.

Keep declarations documents and duties aligned

Documents in data extracted automatically

AI reads invoices, packing lists, and C/O from emails. Suggests HS codes and estimates duties to prepare declarations.

Connected to VNACCS and customs systems

File declarations, look up channel assignments, and receive customs notifications directly in the system.

Always up to date

Changes are visible to everyone instantly. No version confusion.

Mobile access

Approve, review, and update progress from your phone.

Control who sees what

Set view and edit permissions by team or customer.

Full change history

Track every change and see who made it and when.

Pricing based on results

A fixed monthly fee based on the value we deliver. We assess your operations, estimate the time saved and costs reduced, and set your fee as a percentage of that. You always keep more than you pay.

First month free. Run your operations on Lotics for a full month before you pay anything. No risk to get started.

All features included. No tiers, no add-ons, no per-seat pricing.

Full onboarding included. We set up your workflows, import your data, and train your team. No setup fees.

Free consultation. No commitment.

Frequently asked questions about customs brokerage management

Use AI to extract data from invoices and packing lists, and suggest HS codes from filing history. Staff confirm instead of typing manually.

AI cross-checks invoices, packing lists, and C/O before submission. If quantities, values, or origins conflict, the system flags them immediately.

Lotics shows every declaration on one board with real-time status, deadline alerts, and missing document warnings. Excel cannot do this.

Lotics connects to VNACCS and receives channel assignments automatically. Status appears on the tracking board in real time.

Clients track progress on the Lotics portal. The system sends clearance notifications automatically. Your team focuses on customs work.

The system identifies HS codes requiring permits and adds them to the checklist: quarantine certs, quality certs, import licenses.

Declarations are assigned per staff member. Each person sees their own list. Managers see the full overview.

Yes. File declarations, look up channel assignments, and receive customs notifications directly in the system.

AI checks filing history and current tariff schedules. Staff confirm or adjust before submission. Accuracy improves with use.

Replaces Excel for tracking, Word for checklists, Zalo for deadline reminders, and email search for finding documents. Everything in one system.

Typically 1-2 weeks. The Lotics team helps import client lists, configure workflows, and train staff.

Yes. Usage-based pricing with no minimum volume. Small teams can start immediately without complex setup.

Data is encrypted and stored securely in the cloud. Role-based permissions ensure each staff member only sees declarations within their scope.

Yes. Export duty and fee data as Excel or connect via API to your existing accounting software.

Stored long-term per regulations. Quick search available for post-clearance audits and reconciliation.

You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.

See Lotics on your customs workflow

A live walkthrough using your actual documents and declaration process.