Lark is where a company chats, meets and writes documents. Lotics is where AI enters data, checks the numbers, and drafts documents and invoices on the company's own records.
Updated October 2026. Each fact about Lark cites its source.
Choose Lark when
Choose Lotics when
| Lark | Lotics | |
|---|---|---|
| What it is | A collaboration suite: chat, video meetings, documents, calendar, approvals and Lark Base tables in one app. | AI business management software: the data, an app for each desk and automations, where AI does everything the company needs and gets better at its work the longer it is used. |
| Built for | Teams that need to talk and work together on one platform. | SMBs that still enter data and prepare documents and invoices by hand, starting with logistics and supply chain. |
| AI | Lark's own AI helps write, summarise and extract. ChatGPT or Claude connect through a Lark app a developer creates. | ChatGPT, Claude, Gemini or the built-in AI, able to do anything a person can. |
| Setup | The team builds Base tables, approval flows and automations from Lark's own parts. | Your AI builds it from the files the company already uses in about 10 minutes, or the Lotics team does it for you. |
| E-invoices | No built-in connection to Vietnamese e-invoicing. | AI drafts e-invoices in MISA, BKAV or WinInvoice for the accountant to review and sign. |
| Price | Starter is free for up to 20 people. Pro is $12 a person a month, billed yearly. Source: Lark's plans | Start free. Paid plans from $60 a month, with unlimited users. |
The warehouse, the documents desk and accounting do different work on the same records. When each screen fits the person's job, nobody filters a shared table to find their part, and fewer entries go wrong.
Most of your team already uses ChatGPT or Claude. When that same AI works on the company's records, nobody copies its answers from a chat window into the system.
In many companies the invoice is where the most retyping happens: the figures are already in the system, yet someone keys them into the e-invoicing software line by line.
Who changed which customer's freight rate, who moved a delivery date, and when: how each job was done lives in the history of changes. When the AI can read that history, the next job starts from how the last one was done, and the way it was done stays with the company when the person who did it leaves.
Rather not do it yourself? The Lotics team does it all, from $60 a month. See pricing
Polished and easy to use. Paperwork took two hours a day; now it's done in five minutes.
Conta Vietnam, Director
Really professional. We explained the process once and the system ran exactly that way.
Tripora, Director
Seriously smart. Ask which step a client is at and you know right away.
Minh Tín Holdings, Director
Don't see your question? Message the Lotics team.
Lark is the collaboration suite from Lark Technologies, a Singapore-based ByteDance company: chat, video meetings, documents, calendar, approvals and Lark Base tables in one app.
Lark is good for communication: chat, meetings and shared documents on one platform, with a free plan. The manual work on the data, such as entering orders, cross-checking, and preparing documents and invoices, is still done by people, and Lark has no built-in connection to Vietnamese e-invoicing.
Not entirely, and it doesn't need to. Lotics has no chat or video meetings. It replaces the spreadsheets and the data entry, documents and invoices; your team keeps talking on Lark or Zalo.
Yes. Your team keeps chatting and meeting in Lark. The records, documents and invoices live in Lotics, where AI does the manual work.
Lark's AI helps each person write, summarise and extract inside Lark. In Lotics, the AI you choose does a whole job on the company's records, from data entry to a draft invoice, and a person reviews it.
The AI can already do the work; what grows is what it has to work from: the records, the history of every change, and the docs on prices, procedures and customer terms. Each job starts from how the last one was done, and a new hire's AI picks up where the person before left off.
Data is encrypted in transit and at rest, hosted in Singapore. Each person sees only what they are given access to, and every change records who made it and when.
Every change is recorded and can be undone. Where the AI is unsure, it flags the item for a person to check instead of guessing.
Yes. The Lotics team builds and keeps the system up to date for you, from $60 a month, with a 3-month minimum.
Start free. Paid plans from $60 a month, with unlimited users. Your own ChatGPT or Claude uses no AI Credits.
