Manage freight operations with AI

Track shipments, handle documents, and verify rates automatically. Shipments take minutes to review, not hours of manual entry.

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Elevate your business

Shipment data updates itself

B/Ls, SIs, and rates from email and carrier portals update your records automatically — no manual entry.

Shipment docs built automatically

AI reads SI and B/L, cross-checks figures, and assembles document sets. You review before sending.

Connected to carrier portals

Browser extension captures tracking from carrier portals and fills VNACCS forms.

Rate gaps found before filing

Cost deviations, missing C/O before ETD, and overdue customs clearance flagged automatically.

Ask about any shipment

Ask about overdue shipments, freight costs, or deadlines and get reports from live data.

Automated workflows

Generate document sets at once

Invoice, Packing List, and HBL generate from one shipment record, cutting prep from 30 minutes to 5 while keeping numbers aligned.

Alert C/O SI deadlines pre-ETD

If C/O is missing 2 days before ETD, the owner gets an automatic alert so deadlines are not missed.

Status auto-updates from vessel tracking

When vessel tracking changes, shipment status updates automatically so shipment coordinators do not spend time on manual edits.

Monthly reports sent automatically

On the 1st of each month, shipment totals and revenue are compiled and emailed to management.

Incidents tracked per shipment

Cargo damage, customs holds, or document errors logged, categorized, and tracked to resolution.

Escalation when issues drag on

Unresolved incidents past 24 hours escalate to management automatically so follow-up does not stall.

Your onboarding with Lotics

You never set it up yourself. We build the system around your operation and keep improving it as your business changes.

  1. 01.

    Operations Audit

    We learn how your business actually operates and pick the manual work that should be automated first.

  2. 02.

    System Build & Integration

    We build the system to match your process and bring in your existing data and documents, so nothing has to be re-entered.

  3. 03.

    Go-live & Handover

    Your team starts using the system on real work while we train them and refine it until it runs smoothly.

  4. 04.

    Continuous Improvement

    We stay on after launch with ongoing support, watching how the system is used and improving it as your business changes.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

$0

Your workspace, free forever

Get started
  • 1 process
  • 100 AI credits / month · bring your own AI
  • Up to 3 users
  • Build it yourself, with documentation

Pro

$17/month

Lotics AI for daily work

Get started
  • 1 process
  • 1,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 2 days

Team

$68/month

For active operations teams

Get started
  • 1 department / 5 processes
  • 5,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Same-day response

Business

$255/month

Lotics as your active partner

Get started
  • Unlimited processes
  • 25,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 4 hours
  • AI automatically analyzes and optimizes your system, detecting workflow bottlenecks. (Included · no credits)

Enterprise

Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.

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  • A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
  • Pro: ~33 sessions/month. Team: ~167. Business: ~833.
  • Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Frequently asked questions

Invoice, Packing List, and HBL are generated simultaneously from shipment data. One entry, three documents out, numbers always match. 30 minutes becomes 5.

Manual copying across multiple files causes discrepancies. Lotics uses the same data source for all documents, so Invoice, PL, and B/L always match.

Shipment status tracks each stage: Booking, Vessel departed, Vessel arrived, Customs clearance, Trucking, Delivered. Filter by status to see which shipments are stuck.

All communications, notes, and attachments are saved per shipment. New hires read the processing history and immediately understand where each shipment stands.

Yes. Many small forwarders running on 3-4 spreadsheets consolidate into one system. Easier than buying enterprise freight software.

The system alerts the responsible person when C/O or SI is missing 2 days before ETD. Alerts via email and in-app notifications.

Create manifest templates per carrier. Select the carrier on the booking and the manifest uses the correct format automatically.

Yes. AI reads booking confirmations, SIs, and invoices from email, then fills container numbers, weights, and ETDs into the shipment record.

Yes. Share a form with partners. They fill it in and the data goes straight into the shipment. No system login required.

Create incidents linked to shipments. Categorize by issue type, track resolution, and add notes. Full history for future reference.

Lotics connects with email, shipping line portals, customs filing systems, and accounting software. Data syncs automatically.

Yes. Lotics supports spreadsheet import. Our team helps with data conversion and import during onboarding.

Typically 1-2 weeks. Week 1: set up data tables, document templates, import existing data. Week 2: train staff and run real bookings.

Yes. Integrated with e-invoice providers and popular accounting software. Shipment and cost data syncs to accounting automatically.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

Start free, upgrade when you need more.

Get Started Free
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