Run freight operations in one system

Automatically track bookings, process shipment documents, and hand off shipments in one system. Built around your forwarding workflow. Go live in days.

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Shipments
Lotics AI
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Trusted by operations teams

Phuoc Tran

"Every morning I had to scroll through dozens of Zalo groups then cross-check spreadsheets to figure out where things stood. Now I open Lotics and see everything: who's doing what, what's stuck. A lot less back and forth."

Phuoc Tran
Director, Conta Vietnam

Every shipment stage on one board

Booking, vessel events, customs, and trucking stay on one board. Teams stop checking email threads and calls to find a shipment stage.

Merge SI and B/L document sets

AI reads SI, booking confirmations, and B/L, cross-checks shipment records, then fills manifests, D/O, and delivery orders.

Ask AI which shipments are stuck

Coordinators ask AI for shipment status, cost mismatches, and handoff delays. Managers get instant answers from real-time records instead of chasing updates.

Workflows run while teams handle exceptions

Generate document sets at once

Invoice, Packing List, and HBL generate from one shipment record, cutting prep from 30 minutes to 5 while keeping numbers aligned.

Alert C/O SI deadlines pre-ETD

If C/O is missing 2 days before ETD, the owner gets an automatic alert so deadlines are not missed.

Status auto-updates from vessel tracking

When vessel tracking changes, shipment status updates automatically so shipment coordinators do not spend time on manual edits.

Monthly reports sent automatically

On the 1st of each month, shipment totals and revenue are compiled and emailed to management.

Incidents tracked per shipment

Cargo damage, customs holds, or document errors logged, categorized, and tracked to resolution.

Escalation when issues drag on

Unresolved incidents past 24 hours escalate to management automatically so follow-up does not stall.

Keep bookings tracking and costs aligned

Auto-fill shipment data from email

AI reads booking confirmations, SI, and B/L details from email and fills shipment fields. Teams prepare documents faster and avoid copy-paste mistakes.

Connect carriers customs and accounting

Carrier tracking, customs status, and freight costs sync automatically across systems. Teams stop retyping updates and finance closes each shipment faster.

Always up to date

Changes are visible to everyone instantly. No version confusion.

Mobile access

Approve, review, and update progress from your phone.

Control who sees what

Set view and edit permissions by team or customer.

Full change history

Track every change and see who made it and when.

Pricing based on results

A fixed monthly fee based on the value we deliver. We assess your operations, estimate the time saved and costs reduced, and set your fee as a percentage of that. You always keep more than you pay.

First month free. Run your operations on Lotics for a full month before you pay anything. No risk to get started.

All features included. No tiers, no add-ons, no per-seat pricing.

Full onboarding included. We set up your workflows, import your data, and train your team. No setup fees.

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Free consultation. No commitment.

Frequently asked questions

Invoice, Packing List, and HBL are generated simultaneously from shipment data. One entry, three documents out, numbers always match. 30 minutes becomes 5.

Manual copying across multiple files causes discrepancies. Lotics uses the same data source for all documents, so Invoice, PL, and B/L always match.

Shipment status tracks each stage: Booking, Vessel departed, Vessel arrived, Customs clearance, Trucking, Delivered. Filter by status to see which shipments are stuck.

All communications, notes, and attachments are saved per shipment. New hires read the processing history and immediately understand where each shipment stands.

Yes. Many small forwarders running on 3-4 spreadsheets consolidate into one system. Easier than buying enterprise freight software.

The system alerts the responsible person when C/O or SI is missing 2 days before ETD. Alerts via email and in-app notifications.

Create manifest templates per carrier. Select the carrier on the booking and the manifest uses the correct format automatically.

Yes. AI reads booking confirmations, SIs, and invoices from email, then fills container numbers, weights, and ETDs into the shipment record.

Spreadsheets only store data. Lotics links shipments to documents, auto-generates document sets, sends deadline reminders, validates data, and controls access by user.

Lotics is more flexible. You design your own workflows, create your own fields, and configure automations yourself. AI assists with data entry and document validation.

Yes. Share a form with partners. They fill it in and the data goes straight into the shipment. No system login required.

Create incidents linked to shipments. Categorize by issue type, track resolution, and add notes. Full history for future reference.

Yes. Lotics supports spreadsheet import. Our team helps with data conversion and import during onboarding.

Typically 1-2 weeks. Week 1: set up data tables, document templates, import existing data. Week 2: train staff and run real bookings.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check shipment status, receive notifications, and approve requests on the go. Real-time sync with web.

Yes. Integrated with e-invoice providers and popular accounting software. Shipment and cost data syncs to accounting automatically.

Pricing based on number of users and features. Contact us for a quote that fits your size. Trial plans available.

See it on your actual shipments

Walk through a demo using your booking data, documents, and handoff process.

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Công Ty TNHH Công Nghệ Lotics
Tầng 5, Tòa nhà Songdo, 62A Phạm Ngọc Thạch, Phường Xuân Hòa Thành, HCM
Business Registration: 0319003171
Email: minh@lotics.ai
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