B2B orders have dedicated count verification, palletization, and delivery documentation workflows. They run on the same system as B2C.
Lotics tracks expiry by batch, alerts when items approach their shelf life, and prioritizes outbound shipments using FIFO/FEFO rules.
No. The Lotics team helps import your data from Excel, configure warehouse layout, and train your staff. Most warehouses go live in 2-3 weeks.
GHN, GHTK, Viettel Post, J&T, Ninja Van, and many others. Label printing and tracking are fully automated.
Returns have a separate processing flow. Inspect condition, restock, or route to damage handling without affecting outbound orders.
Yes. Lotics supports multi-warehouse operations with inter-warehouse transfers and consolidated or per-site reporting.
Create cycle count sessions by zone, scan items with barcode readers, and reconcile automatically against system records.
Data is encrypted and stored on secure cloud infrastructure. Role-based permissions separate picker, packer, and manager access.
You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.
Orders processed, average pick time, inventory accuracy, and per-worker productivity. Export reports at any time.
Yes. The Lotics team provides support via Zalo, email, and phone during business hours, with video tutorials and Vietnamese documentation.