Cold chain logistics

Manage cold chain logistics with AI

We build the operations system for your cold chain, with custom AI that reads the temperature logs and drafts the paperwork every load needs. Configured to your cold rooms and reefer runs, live in days.

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Service booking · Packing list · Data logger reportTemperature report · Delivery note · Debit note

Stage by stage

One record from inbound to delivery

At each stage the system holds the goods and the temperature, the AI writes up the logs and the paperwork, and what comes next starts on its own.

  1. 01

    Booking & pre-cool

    Records
    Customer, commodity, quantity, required temperature, storage or route, and pickup date.
    AI
    Reads the booking request and fills the commodity, quantity, and set point onto a new cold shipment.
    Automatic
    A cold room or reefer is assigned and a pre-cool and pre-trip inspection are scheduled before loading.
    Document
    Service booking
  2. 02

    Inbound & inspection

    Records
    Arrival temperature, batch and expiry, quantity received, condition, and storage zone.
    AI
    Reads the packing list and inbound check, records each batch with its expiry, and notes the temperature on arrival.
    Automatic
    An arrival temperature above the set point holds the goods for inspection before put-away.
    Document
    Goods receipt note
  3. 03

    Storage & monitoring

    Records
    Storage zone, batch position, temperature readings, and days to expiry.
    AI
    Records the temperature-log rounds against the shipment and marks any reading outside the allowed range.
    Automatic
    A reading outside range or a batch nearing expiry raises an alert to the warehouse team.
    Document
    Temperature log
  4. 04

    Pick & load

    Records
    Picked batches by expiry, load quantity, loading temperature, and assigned vehicle.
    AI
    Picks batches first-expiry-first-out and drafts the goods issue note for the load.
    Automatic
    A reefer below its set point must pre-cool before the load is released.
    Document
    Goods issue note
  5. 05

    Reefer transport

    Records
    Set point held, transit temperature readings, route, and estimated arrival.
    AI
    Reads the data logger report from the trip and records the temperature trace against the shipment.
    Automatic
    A temperature excursion on the trip is flagged for review before delivery.
    Document
    Data logger report
  6. 06

    Delivery & sign-off

    Records
    Delivery temperature, quantity accepted, consignee signature, and any rejection.
    AI
    Drafts the handover record and the temperature report, then the debit note once charges are in.
    Automatic
    A signed handover closes the shipment and files its temperature report for the customer.
    Document
    Temperature report

One live cold shipment

Warehouse and transport on one system

The warehouse floor, the transport team, quality control, and managers work from screens built for each of them, over one set of cold shipments.

Warehouse desk

WarehouseToday's inbound and outbound loads to receive, put away by zone, and pick by expiry.

Temperature monitor

Quality controlEvery cold room and load by temperature status, with anything out of range surfacing at once.

Dispatch board

TransportReefer runs on a calendar with pickup and delivery windows and the assigned driver.

Manager dashboard

ManagersStorage occupancy, on-time delivery, excursions this month, and margin per customer.

One system of recordCold shipments · Customers · Cold rooms · Reefer vehicles · Temperature logs · Invoices

Documents write themselves

Every document from one cold shipment

The AI reads the booking, the packing list, and the temperature logs, writes them onto the shipment once, and fills your own templates for everything that goes out.

You receive

Service booking · Packing list · Data logger report · Quarantine certificate

You send

Goods receipt note (xlsx) · Goods issue note (xlsx) · Temperature report (pdf) · Delivery note (docx) · Debit note (pdf)

Every document waits for your team's approval before it goes out.

Ask the AI

The AI answers by your cold chain rules

Your temperature specs by commodity, storage standards, and handling SOPs load in as knowledge docs the AI reads before it answers a question or validates a batch.

Your rulebookTemperature spec by commodity · Storage & handling SOP (GSP/GDP) · HACCP food-safety plan · Excursion response procedure

Can we release the shrimp on CL-2026-0231 after it hit -12°C in transit?

No. Your frozen-seafood spec holds it at -18°C, and the data logger shows 40 minutes at -12°C. Per your excursion procedure the batch is held for QA to decide.

From your rulesTemperature spec by commodity

Runs on its own

The cold chain looks after itself

Stages advance as goods move, out-of-range readings get noticed, and off-spec releases wait for sign-off.

The shipment moves itself along

As goods are received, loaded, and delivered, the cold shipment moves to the next stage on its own.

Temperature slips get noticed

A logged reading outside the allowed range flags the batch and alerts quality control.

Expiry dates surface early

Batches nearing their expiry surface for pick and rotation before they age out.

Off-spec goods need sign-off

Releasing a batch after a temperature excursion waits on a quality manager's approval.

The temperature report is ready on delivery

On delivery, the trip's temperature trace is compiled into the customer's report from the same data.

The monthly summary sends itself

At month-end, managers get storage volume, deliveries, and excursions in one report.

Your onboarding with Lotics

You never set it up yourself. We build the system around your operation and keep improving it as your business changes.

  1. 01.

    Operations Audit

    We learn how your business actually operates and pick the manual work that should be automated first.

  2. 02.

    System Build & Integration

    We build the system to match your process and bring in your existing data and documents, so nothing has to be re-entered.

  3. 03.

    Go-live & Handover

    Your team starts using the system on real work while we train them and refine it until it runs smoothly.

  4. 04.

    Continuous Improvement

    We stay on after launch with ongoing support, watching how the system is used and improving it as your business changes.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

$0

Your workspace, free forever

Get started
  • 1 process
  • 100 AI credits / month · bring your own AI
  • Up to 3 users
  • Build it yourself, with documentation

Pro

$17/month

Lotics AI for daily work

Get started
  • 1 process
  • 1,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 2 days

Team

$68/month

For active operations teams

Get started
  • 1 department / 5 processes
  • 5,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Same-day response

Business

$255/month

Lotics as your active partner

Get started
  • Unlimited processes
  • 25,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 4 hours
  • AI automatically analyzes and optimizes your system, detecting workflow bottlenecks. (Included · no credits)

Enterprise

Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.

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  • A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
  • Pro: ~33 sessions/month. Team: ~167. Business: ~833.
  • Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Frequently asked questions

Typically 1-2 weeks. Week 1: build the cold shipment tables, the temperature-log structure, the document templates, and import existing data. Week 2: train warehouse and transport staff on real loads. Setup is included in the plan.

Time with your warehouse and transport leads during the audit, the document templates and temperature specs you use today, and someone to review as we build. We handle the rest.

Your team, on screens built for each role. We stay on to tune the setup, add documents, and build new automations as your commodities and routes change. Setup and tuning are in the subscription.

The AI reads the temperature logs and data-logger reports each trip already produces and records the readings against the shipment. If you want your loggers or cold-room sensors connected directly, we build that integration as part of the service.

Every reading is recorded against the shipment, so the temperature report is drafted from the same data at delivery. The customer gets a report that matches the log, not a separate spreadsheet.

The batch is flagged and held, quality control is alerted, and releasing it waits on a manager's approval. The whole excursion, from reading to decision, stays on the shipment.

Yes. Each batch is recorded with its expiry, picking suggests the first-to-expire lot, and batches nearing expiry surface before they age out.

Yes. Each commodity carries its own temperature spec and storage zone, and the AI checks each reading against the right range for that batch.

We set up a report template per customer, and the shipment's readings fill it in the format each one expects.

Create an issue linked to the shipment. Record the reason, the temperature at the time, photos, and the resolution, with full history for the claim.

Yes. Storage, handling, transport, and plug-in charges compile onto the debit note, which syncs to your accounting software. Charges are entered once.

Yes. Lotics supports spreadsheet import. Our team handles data conversion and import while we build the system.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

Start free, upgrade when you need more.

Get Started Free
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