Book spa appointments with AI

Track bookings, handle visit receipts, and automate reminders. Scheduling and follow-ups take minutes, not hours of calls.

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Elevate your business

Booking data updates itself

Bookings from Zalo OA, payments from VNPay, and Google Business reviews update your records automatically — no manual entry.

Receipts generated per visit

Session ends and AI combines treatment plan and products used into a receipt.

Connected to booking portals

Browser extension captures bookings from Google Business and fills appointment forms.

Lapsed clients surface early

Repeated no-shows, overdue treatment plans, and low product stock surface automatically.

Who needs rebooking today

Type a client name and get service history, remaining sessions, and rebooking suggestions.

Automated workflows

Receive bookings

Clients book from website, Zalo, or phone. System records and confirms automatically.

Confirm and remind

Zalo reminders go out 1 day and 2 hours before. Clients confirm or reschedule.

Check-in and open profile

Front desk opens the profile, reviews notes from last visit and active treatments.

Deliver the service

Therapist logs products used, duration, and treatment notes.

Payment and points

Calculate charges, apply member discounts, earn points. Pay by cash or VNPay.

Aftercare and re-engagement

Send thank-you, home care tips, and schedule the next appointment via Zalo.

Your onboarding with Lotics

You never set it up yourself. We build the system around your operation and keep improving it as your business changes.

  1. 01.

    Operations Audit

    We learn how your business actually operates and pick the manual work that should be automated first.

  2. 02.

    System Build & Integration

    We build the system to match your process and bring in your existing data and documents, so nothing has to be re-entered.

  3. 03.

    Go-live & Handover

    Your team starts using the system on real work while we train them and refine it until it runs smoothly.

  4. 04.

    Continuous Improvement

    We stay on after launch with ongoing support, watching how the system is used and improving it as your business changes.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

$0

Your workspace, free forever

Get started
  • 1 process
  • 100 AI credits / month · bring your own AI
  • Up to 3 users
  • Build it yourself, with documentation

Pro

$17/month

Lotics AI for daily work

Get started
  • 1 process
  • 1,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 2 days

Team

$68/month

For active operations teams

Get started
  • 1 department / 5 processes
  • 5,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Same-day response

Business

$255/month

Lotics as your active partner

Get started
  • Unlimited processes
  • 25,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 4 hours
  • AI automatically analyzes and optimizes your system, detecting workflow bottlenecks. (Included · no credits)

Enterprise

Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.

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  • A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
  • Pro: ~33 sessions/month. Team: ~167. Business: ~833.
  • Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Frequently asked questions

Automatic Zalo reminders 1 day and 2 hours before. Clients confirm or reschedule right from the message. Spas using Lotics cut no-shows from 20% to under 5%.

Lotics tracks sessions completed, sessions remaining, and auto-reminds clients to book the next one. Staff see progress the moment they open the profile.

The system shows room, bed, and therapist availability in real time. Overlapping bookings are flagged immediately.

Revenue by therapist, clients served, and return visit rates. View by day, week, or month.

If you are tracking appointments in a notebook or Zalo group and forgetting to remind clients, software helps immediately. Lotics scales to your size.

Log products each session, auto-deduct from inventory. Get alerts when stock is running low so you reorder in time.

Yes. Clients see services, pick a therapist, choose a time, and book. The appointment goes straight into the system.

Notebooks cannot send reminders, auto-calculate loyalty points, or generate revenue reports. Lotics automates the repetitive work so you focus on clients.

No. The Lotics team helps import client lists, service history, and treatment plans from Excel or your current software.

Zalo OA, SMS, or both. Most Vietnamese spas use Zalo OA because clients read it immediately.

Yes. Earn points each visit, auto-upgrade to VIP and Gold tiers. Birthday vouchers sent automatically.

Data is encrypted, stored in the cloud, and role-based. Front desk sees appointments, managers see revenue.

Most spas are live within 3-5 days. The Lotics team imports clients, configures services, and trains staff.

Lotics connects with Zalo OA, VNPay, MoMo, Google Business Profile, and email. Data syncs automatically.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

Start free, upgrade when you need more.

Get Started Free
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