Fewer no-shows, more return visits

Automate appointment tracking, invoice processing, and post-service follow-ups in one system. Built around your spa workflow. Go live in days.

Appointments
Lotics AI
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Trusted by operations teams

Phuoc Tran

"Every morning I had to scroll through dozens of Zalo groups then cross-check spreadsheets to figure out where things stood. Now I open Lotics and see everything: who's doing what, what's stuck. A lot less back and forth."

Phuoc Tran
Director, Conta Vietnam

Appointments and treatments visible at every stage

No more cross-checking notebooks with Zalo. Every booking, client profile, and payment status lives in one table.

Auto-fill receipts from treatment plans

AI reads service cards, treatment plans, and invoices, cross-checks appointments, then fills payment and follow-up documents.

Ask AI which clients need follow-up

Front desk asks AI about client history and product stock. Managers get answers instantly from live data.

Staff serves clients not status chasing

Receive bookings

Clients book from website, Zalo, or phone. System records and confirms automatically.

Confirm and remind

Zalo reminders go out 1 day and 2 hours before. Clients confirm or reschedule.

Check-in and open profile

Front desk opens the profile, reviews notes from last visit and active treatments.

Deliver the service

Therapist logs products used, duration, and treatment notes.

Payment and points

Calculate charges, apply member discounts, earn points. Pay by cash or VNPay.

Aftercare and re-engagement

Send thank-you, home care tips, and schedule the next appointment via Zalo.

Keep appointments treatments and revenue aligned

Client profiles and treatments ready on arrival

When a client walks in, staff sees their full history, allergies, and active treatment plans. No need to ask again.

Connected to Zalo OA, VNPay, and online booking

Clients book from your website, get Zalo reminders, and pay through VNPay. Data syncs automatically.

Always up to date

Changes are visible to everyone instantly. No version confusion.

Mobile access

Approve, review, and update progress from your phone.

Control who sees what

Set view and edit permissions by team or customer.

Full change history

Track every change and see who made it and when.

Pricing based on results

A fixed monthly fee based on the value we deliver. We assess your operations, estimate the time saved and costs reduced, and set your fee as a percentage of that. You always keep more than you pay.

First month free. Run your operations on Lotics for a full month before you pay anything. No risk to get started.

All features included. No tiers, no add-ons, no per-seat pricing.

Full onboarding included. We set up your workflows, import your data, and train your team. No setup fees.

Free consultation. No commitment.

Frequently asked questions

Automatic Zalo reminders 1 day and 2 hours before. Clients confirm or reschedule right from the message. Spas using Lotics cut no-shows from 20% to under 5%.

Lotics tracks sessions completed, sessions remaining, and auto-reminds clients to book the next one. Staff see progress the moment they open the profile.

The system shows room, bed, and therapist availability in real time. Overlapping bookings are flagged immediately.

Revenue by therapist, clients served, and return visit rates. View by day, week, or month.

If you are tracking appointments in a notebook or Zalo group and forgetting to remind clients, software helps immediately. Lotics scales to your size.

Log products each session, auto-deduct from inventory. Get alerts when stock is running low so you reorder in time.

Yes. Clients see services, pick a therapist, choose a time, and book. The appointment goes straight into the system.

Notebooks cannot send reminders, auto-calculate loyalty points, or generate revenue reports. Lotics automates the repetitive work so you focus on clients.

No. The Lotics team helps import client lists, service history, and treatment plans from Excel or your current software.

Zalo OA, SMS, or both. Most Vietnamese spas use Zalo OA because clients read it immediately.

Yes. Earn points each visit, auto-upgrade to VIP and Gold tiers. Birthday vouchers sent automatically.

Data is encrypted, stored in the cloud, and role-based. Front desk sees appointments, managers see revenue.

Most spas are live within 3-5 days. The Lotics team imports clients, configures services, and trains staff.

You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.

Yes. The interface works well on phones. Staff can view schedules, add notes, and update statuses on the go.

Yes. Centralized client profiles, per-location reporting. VIP clients are recognized at any branch.

Yes. Accept cash, bank transfer, VNPay, or Momo. Invoices are generated automatically after payment.

See Lotics on your spa appointments

Live demo with your real data. Setup assistance and training included.