Fulfill equipment orders with AI

Track orders, handle tender docs, and automate acceptance certs. Each order takes minutes to process, not hours of manual paperwork.

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Elevate your business

Order data updates itself

Hospital POs, HIS data, and BHYT portal update your records automatically — no manual entry.

Acceptance reports built from POs

AI reads POs and equipment serials, generates acceptance certificates with test results.

Connected to BHYT portal

Browser extension that captures tender data and fills health insurance portal forms as you browse.

Stalled installs surface early

Orders stuck at receiving, expiring POs, and incomplete tenders are flagged automatically.

Ask which orders need action

Ask about stalled orders, installation schedules, or sales figures and get a report instantly.

Automated workflows

Receive requests and quote

Hospitals send requests via email or tender. The system extracts the equipment list and drafts a preliminary quote.

Price and discount approval

Quotes above threshold auto-route to managers. Reps track approval status on the system.

Receive PO and prepare stock

Hospital PO enters the system, warehouse gets notified to inspect and prepare equipment for shipment.

Receive and inspect equipment

Equipment arrives at warehouse, verify serial numbers, check condition against PO. Log inspection results.

Install at hospital

Assign technicians for installation, record commissioning results, and capture site photos.

Acceptance testing and invoicing

Hospital signs the acceptance certificate, system generates invoice and tracks payment automatically.

Your onboarding with Lotics

You never set it up yourself. We build the system around your operation and keep improving it as your business changes.

  1. 01.

    Operations Audit

    We learn how your business actually operates and pick the manual work that should be automated first.

  2. 02.

    System Build & Integration

    We build the system to match your process and bring in your existing data and documents, so nothing has to be re-entered.

  3. 03.

    Go-live & Handover

    Your team starts using the system on real work while we train them and refine it until it runs smoothly.

  4. 04.

    Continuous Improvement

    We stay on after launch with ongoing support, watching how the system is used and improving it as your business changes.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

$0

Your workspace, free forever

Get started
  • 1 process
  • 100 AI credits / month · bring your own AI
  • Up to 3 users
  • Build it yourself, with documentation

Pro

$17/month

Lotics AI for daily work

Get started
  • 1 process
  • 1,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 2 days

Team

$68/month

For active operations teams

Get started
  • 1 department / 5 processes
  • 5,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Same-day response

Business

$255/month

Lotics as your active partner

Get started
  • Unlimited processes
  • 25,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 4 hours
  • AI automatically analyzes and optimizes your system, detecting workflow bottlenecks. (Included · no credits)

Enterprise

Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.

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  • A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
  • Pro: ~33 sessions/month. Team: ~167. Business: ~833.
  • Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Frequently asked questions

Lotics tracks every order on one board with status from quotation through acceptance testing. AI alerts reps when an order is about to miss its deadline.

Attach all files (market authorization, CE/FDA, CO/CQ, catalogs) per product. AI checks completeness before submission.

AI looks up pricing and stock to draft a quote in 2 minutes. Reps just review and send to the hospital.

The order board shows each order's lifecycle stage: quotation, PO, received, installation, acceptance. AI alerts when orders are stuck too long at any stage.

Each machine has its own record with warranty dates, repair history, and service contracts. The system alerts before warranty expiry.

Everyone works on the same order. Sales sees warehouse progress, warehouse sees delivery schedule, service gets installation assignments automatically.

Yes. Track stock by model, serial number, import batch, and warehouse location. Alerts when stock is low.

Teams of 5 to 100 people. Suitable for distributors, dealers, and importers of medical equipment.

Yes. Lotics supports spreadsheet import. Our team helps with data conversion and import during onboarding.

Lotics connects with SAP, Oracle, email, and accounting software. Data syncs automatically.

Usually 2-3 weeks. The Lotics team helps import your product catalog, active orders, and trains your staff.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

Start free, upgrade when you need more.

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