Deliver medical equipment on time, with complete records

Automate hospital order tracking, tender document processing, and equipment handoffs in one system. Built around your sales workflow. Go live in days.

Orders
Lotics AI
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Trusted by operations teams

Phuoc Tran

"Every morning I had to scroll through dozens of Zalo groups then cross-check spreadsheets to figure out where things stood. Now I open Lotics and see everything: who's doing what, what's stuck. A lot less back and forth."

Phuoc Tran
Director, Conta Vietnam

Equipment orders across every lifecycle stage

Every hospital order, tender file, and delivery status lives in one system. No more hunting through Zalo or scattered files.

Link hospital POs to acceptance dossiers

AI reads hospital POs, tender documents, and handover reports, cross-checks device serials, then fills acceptance dossiers.

Ask AI which orders await install

Reps ask AI which orders are stuck and this month's revenue. Managers get instant answers from real-time data.

Medical equipment sales workflows, automated

Receive requests and quote

Hospitals send requests via email or tender. The system extracts the equipment list and drafts a preliminary quote.

Price and discount approval

Quotes above threshold auto-route to managers. Reps track approval status on the system.

Receive PO and prepare stock

Hospital PO enters the system, warehouse gets notified to inspect and prepare equipment for shipment.

Receive and inspect equipment

Equipment arrives at warehouse, verify serial numbers, check condition against PO. Log inspection results.

Install at hospital

Assign technicians for installation, record commissioning results, and capture site photos.

Acceptance testing and invoicing

Hospital signs the acceptance certificate, system generates invoice and tracks payment automatically.

Keep orders tender docs and deliveries aligned

Tender docs and import papers extracted automatically

Upload tender invitations, import licenses, or contracts. AI extracts key data so your sales team can act immediately.

Connect to hospitals and manufacturers

Hospitals submit requests via email or a customer portal. Sync inventory and delivery timelines with manufacturers.

Always up to date

Changes are visible to everyone instantly. No version confusion.

Mobile access

Approve, review, and update progress from your phone.

Control who sees what

Set view and edit permissions by team or customer.

Full change history

Track every change and see who made it and when.

Pricing based on results

A fixed monthly fee based on the value we deliver. We assess your operations, estimate the time saved and costs reduced, and set your fee as a percentage of that. You always keep more than you pay.

First month free. Run your operations on Lotics for a full month before you pay anything. No risk to get started.

All features included. No tiers, no add-ons, no per-seat pricing.

Full onboarding included. We set up your workflows, import your data, and train your team. No setup fees.

Free consultation. No commitment.

Medical equipment sales software FAQ

Lotics tracks every order on one board with status from quotation through acceptance testing. AI alerts reps when an order is about to miss its deadline.

Attach all files (market authorization, CE/FDA, CO/CQ, catalogs) per product. AI checks completeness before submission.

AI looks up pricing and stock to draft a quote in 2 minutes. Reps just review and send to the hospital.

The order board shows each order's lifecycle stage: quotation, PO, received, installation, acceptance. AI alerts when orders are stuck too long at any stage.

Each machine has its own record with warranty dates, repair history, and service contracts. The system alerts before warranty expiry.

Everyone works on the same order. Sales sees warehouse progress, warehouse sees delivery schedule, service gets installation assignments automatically.

Yes. Track stock by model, serial number, import batch, and warehouse location. Alerts when stock is low.

Teams of 5 to 100 people. Suitable for distributors, dealers, and importers of medical equipment.

Excel cannot alert overdue orders, attach documents per product, or coordinate across departments. Lotics automates handoffs and alerts.

Usually 2-3 weeks. The Lotics team helps import your product catalog, active orders, and trains your staff.

Yes. Export revenue and receivables data as Excel or connect via API to your accounting system.

Data is encrypted and stored on secure cloud infrastructure. Role-based access for sales, warehouse, service, and finance.

Yes. Reports by product, hospital, rep, and payment period. Export files or view directly on the platform.

Yes. Lotics supports multiple warehouses with consolidated or per-branch reporting. Inter-warehouse transfers are fully tracked.

You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.

Yes. The Lotics team provides support via chat, email, and phone during business hours, plus video tutorials and documentation.

See Lotics on your medical equipment sales process

Get a walkthrough using your real orders and tender documents.