Process government cases with AI

Track filings, handle official documents, and automate approval routing. Cases route to signature in minutes, not days of manual handoffs.

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Elevate your business

Case data updates itself

Cases from the public portal and internal documents update your records automatically — no manual entry.

Memos built from case files

AI fills routing memos from case data and cross-checks legal eligibility automatically.

Connected to the e-gov portal

Browser extension that captures citizen filings and fills public service forms as you browse.

Deadlines stay visible

Cases nearing deadlines, missing required documents, or unassigned reviews surface automatically.

Ask about case backlogs

Ask which departments have overdue cases or how many await signature and get live numbers.

Automated workflows

Case intake

Receive cases via the public portal or in person, auto-classify, and assign to the right handler.

Case review

Staff review according to procedure, record findings, and attach supporting documents.

Route for signature

When review completes, auto-route for leadership signature. Leaders sign on mobile or desktop.

Issue decisions

Once signed, issue the decision and return results to citizens via the public portal.

Case archiving

Issued cases are archived per regulations with fast search for future reference.

Periodic reporting

Auto-consolidate intake, review, and issuance statistics into weekly, monthly, and quarterly reports.

Your onboarding with Lotics

You never set it up yourself. We build the system around your operation and keep improving it as your business changes.

  1. 01.

    Operations Audit

    We learn how your business actually operates and pick the manual work that should be automated first.

  2. 02.

    System Build & Integration

    We build the system to match your process and bring in your existing data and documents, so nothing has to be re-entered.

  3. 03.

    Go-live & Handover

    Your team starts using the system on real work while we train them and refine it until it runs smoothly.

  4. 04.

    Continuous Improvement

    We stay on after launch with ongoing support, watching how the system is used and improving it as your business changes.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

$0

Your workspace, free forever

Get started
  • 1 process
  • 100 AI credits / month · bring your own AI
  • Up to 3 users
  • Build it yourself, with documentation

Pro

$17/month

Lotics AI for daily work

Get started
  • 1 process
  • 1,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 2 days

Team

$68/month

For active operations teams

Get started
  • 1 department / 5 processes
  • 5,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Same-day response

Business

$255/month

Lotics as your active partner

Get started
  • Unlimited processes
  • 25,000 AI credits / month
  • Unlimited users
  • We build + maintain your system
  • Response within 4 hours
  • AI automatically analyzes and optimizes your system, detecting workflow bottlenecks. (Included · no credits)

Enterprise

Custom deployment for large organizations — custom credits, dedicated CSM, SSO/SAML, data residency, bespoke integrations, and SLA.

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  • A typical AI chat session: ~20-50 credits. Document processing: ~5-15 credits. Voice transcription (10 min): ~3 credits.
  • Pro: ~33 sessions/month. Team: ~167. Business: ~833.
  • Higher commitment tiers get a lower per-credit price ($0.020 → $0.012). When credits run out, buy more at $0.02/credit — no service interruption.
Frequently asked questions

Lotics shows real-time status of every case. Leadership can view cases pending signature instantly without asking anyone.

The system alerts automatically when cases approach or miss deadlines. Leadership gets notifications, staff gets reminders.

AI reads application content, classifies by category, and suggests an assignee. Reduces manual classification time by 80%.

The system auto-generates weekly, monthly, and quarterly reports. Export to PDF or Excel instantly without manual tallying.

Configure workflow stages by level, department, and case type. Simple cases go straight from review to signature, complex ones go through multiple rounds.

Nothing is lost. Every step, comment, and document stays in the system. The replacement can see the full processing history.

Yes. Lotics is designed for the full intake-review-sign-issue lifecycle that public administrative procedures require.

Yes. Lotics receives cases from the public portal and returns results automatically via API.

Yes. Data is stored on servers in Vietnam, meeting government data security regulations.

Typically two to four weeks. The Lotics team helps configure workflows, import data, and train staff.

Yes. Lotics integrates digital signatures for the signing and issuance stages of electronic documents.

Yes. Each department has its own permissions but shares one system. Cross-department cases route automatically.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

Start free, upgrade when you need more.

Get Started Free
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