Nothing is lost. Every step, comment, and document stays in the system. The replacement can see the full processing history.
Yes. Lotics is designed for the full intake-review-sign-issue lifecycle that public administrative procedures require.
Yes. Lotics receives cases from the public portal and returns results automatically via API.
Yes. Data is stored on servers in Vietnam, meeting government data security regulations.
You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.
Typically two to four weeks. The Lotics team helps configure workflows, import data, and train staff.
Yes. Search cases by ID, applicant, date, or content. Results in seconds.
Data is encrypted, with granular permissions and full access logs. Meets information security standards.
Yes. Lotics integrates digital signatures for the signing and issuance stages of electronic documents.
Yes. A dedicated support team for public sector clients, via Zalo, email, and phone.
Yes. Import cases from Excel or Google Sheets, standardize the data, and attach to running workflows.
Yes. Each department has its own permissions but shares one system. Cross-department cases route automatically.