Process government cases with AI

Track filings, handle official documents, and automate approval routing. Cases route to signature in minutes, not days of manual handoffs.

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Elevate your business

Case data updates itself

Cases from the public portal and internal documents update your records automatically — no manual entry.

Memos built from case files

AI fills routing memos from case data and cross-checks legal eligibility automatically.

Connected to the e-gov portal

Browser extension that captures citizen filings and fills public service forms as you browse.

Deadlines stay visible

Cases nearing deadlines, missing required documents, or unassigned reviews surface automatically.

Ask about case backlogs

Ask which departments have overdue cases or how many await signature and get live numbers.

Automated workflows

Case intake

Receive cases via the public portal or in person, auto-classify, and assign to the right handler.

Case review

Staff review according to procedure, record findings, and attach supporting documents.

Route for signature

When review completes, auto-route for leadership signature. Leaders sign on mobile or desktop.

Issue decisions

Once signed, issue the decision and return results to citizens via the public portal.

Case archiving

Issued cases are archived per regulations with fast search for future reference.

Periodic reporting

Auto-consolidate intake, review, and issuance statistics into weekly, monthly, and quarterly reports.

How to get started

1

Tell us how you operate

One call. We set up your data, documents, and workflows the same day. Your existing data moves in with you.

2

Your team starts using it

No training needed. AI processes documents, updates data, and flags what needs attention. Manual work drops from day one.

3

It gets better every week

New automations, document types, and integrations added as your operations grow. We handle all the setup.

Trusted by operations teams

Phuoc Tran

"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."

Phuoc Tran
Director, Conta Vietnam

Pricing

Free

Free

Your workspace, free forever

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  • Complete system of record
  • Use your own AI (ChatGPT, Gemini etc.)
  • Unlimited users
  • 100 credits + 500 bonus on signup

Pro

$68/month

Built-in AI for operations

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  • Use Lotics AI
  • Document processing
  • AI-powered automation
  • 5,000 credits

Business

$255/month

Advanced AI, more capacity

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  • Everything in Pro
  • Premium AI models
  • 25,000 credits
  • Priority support

Enterprise

Custom

Dedicated deployment, unlimited

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  • Custom AI
  • Unlimited credits
  • Dedicated support
  • Custom integrations
  • Each AI action (processing documents, generating reports, answering questions) uses credits.
  • Simple actions use fewer credits, complex actions use more.
  • When credits run out, buy more at $0.02/credit. No service interruption.
Frequently asked questions

Lotics shows real-time status of every case. Leadership can view cases pending signature instantly without asking anyone.

The system alerts automatically when cases approach or miss deadlines. Leadership gets notifications, staff gets reminders.

AI reads application content, classifies by category, and suggests an assignee. Reduces manual classification time by 80%.

The system auto-generates weekly, monthly, and quarterly reports. Export to PDF or Excel instantly without manual tallying.

Configure workflow stages by level, department, and case type. Simple cases go straight from review to signature, complex ones go through multiple rounds.

Nothing is lost. Every step, comment, and document stays in the system. The replacement can see the full processing history.

Yes. Lotics is designed for the full intake-review-sign-issue lifecycle that public administrative procedures require.

Yes. Lotics receives cases from the public portal and returns results automatically via API.

Yes. Data is stored on servers in Vietnam, meeting government data security regulations.

Typically two to four weeks. The Lotics team helps configure workflows, import data, and train staff.

Yes. Lotics integrates digital signatures for the signing and issuance stages of electronic documents.

Yes. Each department has its own permissions but shares one system. Cross-department cases route automatically.

Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.

Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.

Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.

Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.

See your operations running on Lotics

30-minute demo on your actual process. No commitment.

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