- Each AI action (processing documents, generating reports, answering questions) uses credits.
- Simple actions use fewer credits, complex actions use more.
- When credits run out, buy more at $0.02/credit. No service interruption.
Dispatch field service with AI
Track work orders, handle field reports, and automate dispatch. Each dispatch takes minutes, not hours of manual scheduling.
Ask anything...
Elevate your business
Work order data updates itself
Orders from email, GPS locations, and Zalo OA messages update your records automatically — no manual entry.
Field reports become invoices
AI reads field reports and parts checklists, reconciles against the contract. Invoices auto-fill.
Connected to service portals
Browser extension that captures service requests and fills client portal forms as you browse.
Late dispatches surface early
Orders sitting in received over 2 hours alert dispatchers. Over 4 hours, managers get notified.
Ask which tech is free nearby
Ask 'who is available in District 1' or 'which orders waited over 2 hours' and get the list.
Automated workflows
Email in → auto-create received order
Customer submits a request, work order auto-creates in received status with address, service type, and priority.
Received → auto-dispatch technician
Received orders auto-dispatch to the nearest technician with matching skills and availability.
Flag orders received over 2 hours without dispatch
Auto-alert dispatchers when orders sit in received too long. Notify managers if over 4 hours.
Accepted → send report to customer
Order moves to accepted, acceptance report auto-emailed to the customer. Customers sign off online.
Weekly performance reports
End of week: accepted orders, time from received to on site, and customer ratings compiled and emailed to management.
Maintenance contract reminders
When a maintenance contract comes due, auto-create a received order and dispatch. Customers don't have to remind you.
How to get started
1
Tell us how you operate
One call. We set up your data, documents, and workflows the same day. Your existing data moves in with you.
2
Your team starts using it
No training needed. AI processes documents, updates data, and flags what needs attention. Manual work drops from day one.
3
It gets better every week
New automations, document types, and integrations added as your operations grow. We handle all the setup.
Trusted by operations teams
"Documentation used to take around 2 hours/day; now it's usually done in 5 minutes. Most importantly, the team works from one set of numbers instead of conflicting files."
Pricing
Free
Free
Your workspace, free forever
- Complete system of record
- Use your own AI (ChatGPT, Gemini etc.)
- Unlimited users
- 100 credits + 500 bonus on signup
Pro
$68/month
Built-in AI for operations
- Use Lotics AI
- Document processing
- AI-powered automation
- 5,000 credits
Business
$255/month
Advanced AI, more capacity
- Everything in Pro
- Premium AI models
- 25,000 credits
- Priority support
Enterprise
Custom
Dedicated deployment, unlimited
- Custom AI
- Unlimited credits
- Dedicated support
- Custom integrations
Frequently asked questions
All orders are on one board, filtered by status, technician, or area. Orders stuck in received or not dispatched show alerts automatically.
Technicians open the order on their phone, fill the checklist, take before/after photos, and log parts used. Reports go to the office instantly.
Yes. When an order moves to accepted, the report auto-emails to the customer with job details, photos, and parts replaced.
Enter contracts into the system, and it auto-creates received orders when service is due. No manual calendar tracking needed.
The system auto-calculates accepted orders, average time from received to on site, and customer ratings per technician.
See your operations running on Lotics
30-minute demo on your actual process. No commitment.