Maintenance that runs on schedule

Automate work order tracking, maintenance scheduling, and technician assignments in one system. Built around your facility workflow. Go live in days.

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Work Orders
Lotics AI
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Trusted by operations teams

Phuoc Tran

"Every morning I had to scroll through dozens of Zalo groups then cross-check spreadsheets to figure out where things stood. Now I open Lotics and see everything: who's doing what, what's stuck. A lot less back and forth."

Phuoc Tran
Director, Conta Vietnam

Work orders from report to verification

Service requests, work orders, and PM schedules live in one place. Technicians and managers work from the same data.

Auto-fill work orders from fault reports

AI reads maintenance requests, technical checklists, and acceptance reports, cross-checks parts usage, then fills maintenance work orders.

Ask AI which orders await parts

Managers ask AI for maintenance costs and most-failing assets. Get instant answers from real-time data.

Workflows run while teams handle exceptions

Remind inspection after fault report

Fault reports not inspected within 24 hours auto-remind the technician. After 48 hours, escalate to management.

Auto-create scheduled work orders

When preventive maintenance is due, work orders auto-create and assign to the responsible technician.

Parts approval routing

Parts requests over $2,000 route to management for approval. Under $2,000, technicians handle directly.

Critical incident escalation

Serious incidents auto-alert building management and leadership immediately. No waiting to be asked.

Remind verification after repair

Work orders in repairing status for over 3 days without verification auto-remind the manager to inspect.

Monthly maintenance reports

End of month auto-compiles completed work orders, average resolution time, and parts costs. Emailed to management.

Keep assets work orders and costs aligned

Repair requests from mobile

Staff photograph the issue and submit from their phone. AI identifies the asset and classifies the problem. Work order created instantly.

Connect sensors and building systems

Sync with BMS and IoT sensors. Equipment faults auto-create maintenance requests. No manual reporting needed.

Always up to date

Changes are visible to everyone instantly. No version confusion.

Mobile access

Approve, review, and update progress from your phone.

Control who sees what

Set view and edit permissions by team or customer.

Full change history

Track every change and see who made it and when.

Pricing based on results

A fixed monthly fee based on the value we deliver. We assess your operations, estimate the time saved and costs reduced, and set your fee as a percentage of that. You always keep more than you pay.

First month free. Run your operations on Lotics for a full month before you pay anything. No risk to get started.

All features included. No tiers, no add-ons, no per-seat pricing.

Full onboarding included. We set up your workflows, import your data, and train your team. No setup fees.

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Free consultation. No commitment.

Frequently asked questions

Configure PM cycles per asset by day, week, month, or operating hours. The system auto-creates work orders when due and assigns technicians.

Submit via the mobile app or web. Photograph the issue, describe the problem, select the location. Work orders auto-create and assign.

Yes. The system logs every repair, PM, and replacement per asset. Ask AI or view reports to see which assets cost the most and fail most often.

Technicians see only their assigned buildings. Managers see by region or everything. Configurable by role.

Log parts and labor costs per work order. The system calculates totals by asset, building, and month automatically.

Yes. Lotics integrates with building management systems and IoT sensors. Equipment faults auto-create maintenance requests.

Spreadsheets do not auto-remind, auto-assign, or store asset history. Lotics automates all of that and reduces the risk of missed items.

Contractors receive work orders, update progress, and log parts used. Managers track quality and rate performance after each job.

Yes. Lotics manages assets, PM schedules, work orders, parts inventory, and costs. Plus AI handles classification and automated reminders.

Yes. Import asset lists and maintenance history from Excel or CSV. The Lotics team helps standardize data during onboarding.

Typically 1-2 weeks. Week 1: import asset list, set up PM schedules. Week 2: train staff and go live. Our team supports you from day one.

You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.

Yes. iOS and Android apps. Receive work orders, update status, and take before/after photos directly on your phone.

Timely PM reduces unexpected breakdowns. Emergency repairs cost 3-5x more than scheduled maintenance.

Data is encrypted in transit and at rest. Role-based access control with full audit logs. Meets international security standards.

Yes. Reports auto-compile parts and labor costs per building, per month. See which buildings have the highest maintenance spend.

See it on your maintenance requests

Get a walkthrough using your actual PM schedules and assets.

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Công Ty TNHH Công Nghệ Lotics
Tầng 5, Tòa nhà Songdo, 62A Phạm Ngọc Thạch, Phường Xuân Hòa Thành, HCM
Business Registration: 0319003171
Email: minh@lotics.ai
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