No more lost garments or forgotten pickups

Automate order tracking, intake and return slips, and customer notifications in one system. Built around your shop workflow. Go live in days.

Laundry Orders
Lotics AI
Ask Lotics AI...

Trusted by operations teams

Phuoc Tran

"Every morning I had to scroll through dozens of Zalo groups then cross-check spreadsheets to figure out where things stood. Now I open Lotics and see everything: who's doing what, what's stuck. A lot less back and forth."

Phuoc Tran
Director, Conta Vietnam

Track every laundry order across each stage

See the status of each order: washing, ironing or ready. Your team and AI update the same live data.

Auto-match intake slips and return notes

AI reads intake slips, service tags, and return notes, cross-checks item status, then fills payment documents.

Ask AI which orders missed pickup

Owners ask AI for today's revenue and undelivered orders. Get instant answers from real-time data.

Workflows run while teams handle exceptions

Receive items and create slip

Record item count, fabric type and service. Print a QR slip for the customer. No more handwriting mistakes.

Sort and wash

Separate by fabric type and service. Update status when washing starts.

Dry and iron

Status updates after each step. The team knows which order is where.

Pack and notify customer

When items are done, a message goes to the customer. They choose shop pickup or home delivery.

Deliver to customer

Assign delivery staff, track status and confirm completion.

Collect payment and close

Cash, bank transfer or e-wallet. Issue receipt and update receivables.

Keep orders progress and payments aligned

Intake and return slips from live data

Upload old slip photos or enter details. AI creates QR-coded slips so customers can check order status.

Connected to Zalo, SMS and delivery apps

Messages auto-send when items are ready. Connect Ahamove or GrabExpress for home delivery.

Always up to date

Changes are visible to everyone instantly. No version confusion.

Mobile access

Approve, review, and update progress from your phone.

Control who sees what

Set view and edit permissions by team or customer.

Full change history

Track every change and see who made it and when.

Pricing based on results

A fixed monthly fee based on the value we deliver. We assess your operations, estimate the time saved and costs reduced, and set your fee as a percentage of that. You always keep more than you pay.

First month free. Run your operations on Lotics for a full month before you pay anything. No risk to get started.

All features included. No tiers, no add-ons, no per-seat pricing.

Full onboarding included. We set up your workflows, import your data, and train your team. No setup fees.

Free consultation. No commitment.

Frequently asked questions about laundry shop management

Each order has its own status: received, washing, drying, ironing, ready, delivered. Staff update on their phone, and the owner sees everything on the shared board.

When an order moves to ready, the system sends a message to the customer. If not picked up in 2 days, it sends another reminder. No phone calls needed.

Connect your messaging account. Customer orders auto-create intake slips with name, item count and service type.

Create a daily delivery board. Assign by area, track delivery status and confirm completion in the system.

Auto-generated reports split revenue by service type, by day, week or month. See which service earns the most.

Every order gets a QR-coded slip attached to the bag. Scan the code to see the order, customer and item list. No more mix-ups.

Especially then. At 50 orders a day, paper logs lead to mistakes and wasted time on reminders. The system handles in seconds what used to take 30 minutes.

Tracks orders from intake to delivery, auto-reminds customers, assigns staff, reports revenue. Replaces paper logs and spreadsheets.

Paper logs cannot remind customers, track progress or generate QR slips. Excel cannot send messages. Lotics automates both.

The interface works like a messaging app. Staff just pick a status and scan codes. The Lotics team provides hands-on training.

Yes. Each branch has its own order board. The owner sees a combined view of all branches on one screen.

3-5 days. The Lotics team configures your services, sets up slip templates and trains your staff. Use in parallel with paper for the first week.

You pay a fixed monthly fee based on the value we deliver. We assess your operations and set the fee as a percentage of the estimated savings. First month free, all features included, full onboarding included.

Data is encrypted and stored in the cloud. Role-based permissions mean staff only see their own orders, owners see everything.

Yes. Support via chat, email and phone during business hours. Video tutorials and documentation included.

Yes. Cash, bank transfer, VNPay, Momo. Records payments and generates receipts automatically.

See Lotics on your laundry shop's workflow

Live demo using your real order data. Setup and training included.